New Hire Retention and ROI
The labour market is definitely a challenge at the moment when it comes to recruiting and retaining quality candidates. I feel that more...
Hiring for Sales Positions
In this short article, I will attempt to distill what I have observed as a salesperson and a sales manager in hopes to create a...
There is no "I" in "Team"....Or is there??
In sales, we seem to throw the word "team" around quite a bit. To be honest, I struggle with this because in most organizations, each...
It is not a ZERO SUM GAME......
This week I will keep it short. I had a great conversation last week with one of the Territory Managers that I am responsible for. The...
It's Noon. I'm Done. Now What??
The economy has certainly slowed down as we get further and further into the COVID-19 restrictions and many of us are trying to stay as...
Communicate With Intent.
If you are a manager or salesperson (or anything for that matter), how are you communicating with your charges, peers and or customers? ...
Leaders! Your Role Has Changed!
craighanonleadership.com We now find ourselves in Week Two of Social Distancing due to Covid-19. Here is Surrey, like many of the other...
Time Dilation During Crisis
Here in Canada, we are in week one of official Gov't mandated Self Isolation. In my industry, our customers are starting to send us the...
The Value of "Good" Mistakes
Are mistakes good or bad? Well, it depends on the context. Many if us are in occupations where although there may have been some...
Make Hay While the Sun Shines.
As sales people, I think we often fall prey to the "Self Serving Bias" of when sales are good, we tend to think it is because of our...
Consistency & Flexibility: Success & "Happiness"​ Solved.
Success and happiness are probably the two most sought after things/states in our society these days. There is no shortage of books,...
Do "The Right Thing"​ and do a "GOOD Job"​ doing IT.
Disclaimer: This comments about "bad data" wouldn't necessarily apply to industries/markets with regulated or well defined supply chains....
Building Strategic Competitive Advantage in a competitive and commoditizing market space.
Below is a message I sent to my sales team (edited for sensitive content). You will have to draw some parallels to your own business as...